Terms and Conditions – A Muslim Homemaker (AMH)

By purchasing or accessing any product or service from A Muslim Homemaker (AMH), you agree to the Terms & Conditions below. Please read carefully before payment.

Last updated: 18/09/2025

Definitions

  • AMH / we / us / our: A Muslim Homemaker or Umm Dawud.

  • Client / you / your: The purchaser, subscriber, or participant.

  • Services: Coaching, mentorship, group programs, memberships, courses, workshops, and digital products (including eBooks, worksheets, recordings).

  • Initial Call (Mentorship): The first scheduled 1:1 call after purchase for the Personalised Mentorship.

  • Ceases to exist: AMH’s permanent closure or inability to deliver Services (e.g., business dissolution).

  • Working days: Monday–Friday, excluding UK public holidays. 

  • UK Time: 10 – 3 PM, UK Time Europe/London time.

Eligibility and Conduct

  • Faith-aligned environment: Please ensure privacy and modesty standards. Do not play AMH videos/audios out loud where non-mahram men may hear.

  • Respectful behaviour: Abusive, disrespectful, or disruptive conduct (to AMH or other clients) may result in immediate removal without refund.

  • No recording or redistribution: Do not record, screenshot, scrape, share, or distribute live sessions or materials (except as expressly allowed below).

 Nature of Services (Important Disclaimers)

  • Coaching is for guidance and personal development based on Islamic principles.

  • Not therapy, counselling, medical, financial, or legal advice. For such needs, consult a qualified professional.

  • We do not guarantee outcomes (marital results, personal changes, income, etc.). Results depend on your effort and circumstances.

  • AMH is not an emergency/crisis service. If there is risk of harm, contact emergency services. Where legally required or if there is a serious, immediate risk, we may notify appropriate services.

Products and Services and Refund Terms

A) Any Digital Product

  • Delivered electronically.

  • All sales final — no refunds. Payment processor fees are non-refundable.

B) One to One Personalised Mentorship

  • Fee: can be paid in full or in instalments.
  • Once you have agreed to the instalment plans, you are obliged to complete all payments within the dates stated.
  • No refunds after the Initial Call (significant personalised planning occurs beforehand).

  • If Initial Call has not taken place and AMH ceases to exist or the Coach can no longer deliver the program, you will be eligible to a full refund.

  • If Initial Call has taken place and AMH ceases to exist or the Coach can no longer deliver the program, you will be eligible to a 50% refund.

  • Session expiry: Unused sessions must be completed within 1 year of purchase unless we agree otherwise in writing.

C) Membership – Homemaker’s Elite (Subscription)

  • Recurring monthly billing until cancelled.

  • To cancel, you must inform us before your next billing date. Payments already made are non-refundable.

  • If AMH ceases to exist or the Coach can no longer deliver the program, the membership ends automatically; no refunds for prior payments.

D) Group Coaching – Pre-Marital and Marital Programs

  • Fee: can be paid in full or in instalments.

  • Once you have agreed to the instalment plans, you are obliged to complete all payments within the dates stated.
  • Non-refundable once purchased/enrolled.

  • Your seat is personal and non-transferable.

E) Recordings and Materials

  • If provided, access to recordings is available for 1 year from purchase.
  • If AMH ceases to exist, access ends immediately.

  • No downloading, screen-recording, or sharing beyond what is expressly permitted.

Scheduling / Attendance / Rescheduling (All Calls)

  • You may reschedule with at least 24 hours’ notice.

  • Late arrival: If you are 10 minutes late or more, the session is forfeited.

  • No-shows/late cancellations: Forfeited and non-refundable / non-transferable.

  • Your responsibility: Provide a stable internet connection and a private space free of interruptions.

Payments / Instalments / Chargebacks

  • Prices are in GBP (£). You are responsible for currency conversion or bank/processor fees.

  • Installments: You authorize AMH to charge your card on each due date. Missed or failed payments may result in suspension of access until settled.

  • Chargebacks/disputes: Initiating a chargeback contrary to these Terms is a breach. We reserve the right to provide evidence to the processor, suspend access, and recover the debt and reasonable admin/collection costs.

  • Price changes (Membership): We may change subscription fees with 30 days’ notice; you may cancel before the next billing if you do not agree.

Intellectual Property and Limited License

  • All content (worksheets, lessons, frameworks, slides, recordings, templates) is owned by AMH and protected by copyright.

  • We grant you a personal, non-exclusive, non-transferable, revocable license to use materials for your own learning.

  • Permitted sharing: Worksheets from Homemaker’s Elite and programs may be shared with your husband only.

  • Prohibited: Republishing, reselling, uploading publicly, sharing in groups, posting on social media/YouTube/Telegram/WhatsApp drives, training AI, or making derivative works without written permission.

Confidentiality / Privacy (including GDPR)

  • AMH keeps your session content confidential and does not disclose it without your consent, except where legally required or there is a serious, immediate risk of harm.

  • You agree not to disclose or discuss other participants’ identities or contributions outside of AMH spaces.

  • Data: We process your personal data (e.g., name, email, billing, usage) to deliver the Services and meet legal obligations.

  • Your rights (GDPR): Access, rectification, erasure, restriction, portability, and objection as applicable.

  • Retention: We keep data only as long as necessary for the purpose collected, legal/accounting requirements, and dispute handling.

  • Contact for privacy requests: info@amuslimhomemaker.com

Testimonials / Success Stories / Screenshots (Anonymous)

  • You agree that AMH may collect testimonials, feedback, screenshots of messages, and success stories related to the Services.

  • AMH may publish and share these anonymously (without your name/face/identifying details) on websites, emails, or social media for marketing and educational purposes.

  • Opt-out: You may request that future (not already published) testimonials/screenshots not be used by emailing {{insert contact email}}. Already published content may remain in place and cannot always be fully removed from third-party platforms.

Community / Platform Rules (Membership/Groups)

  • Be kind, respectful, and constructive. No harassment, bullying, or spam.

  • No solicitation (no pitching services, coaching, or affiliate links to other members).

  • No recording/forwarding of calls or community content.

  • Moderators may remove content or members who breach rules. Repeated or serious breaches may lead to removal without refund.

  • You are not permitted to share the contact details of Umm Dawud.

 Communications /  Boundaries

  • Official communication is via email and the platforms we designate (e.g., Zoom, community portal).

  • We aim to reply within 2–3 working days.

  • Between-session messaging (if included) is for brief check-ins, not full coaching outside scheduled sessions.

 Tech and Access

  • You are responsible for having up-to-date software/devices and learning any platform basics.

  • For security, do not share your login. Suspicious sharing may lead to access suspension.

 Termination

  • We may terminate or suspend Services if you breach these Terms, misuse materials, behave abusively, or fail to pay.

  • If AMH terminates for reasons not related to your breach, we may, at our discretion, offer a fair partial refund proportionate to undelivered Services.

 Force Majeure

We are not liable for delays/failures caused by events outside our reasonable control (e.g., internet outages, platform failures, illness, bereavement, strikes, epidemics, governmental actions).

Changes to Services or Terms

  • We may update Services or these Terms at any time.
  • Material changes will be posted on this page with an updated date. Continued use after changes = acceptance.

Governing Law and Disputes

  • These Terms are governed by the laws of England & Wales.

  • Courts of England & Wales have exclusive jurisdiction.

 Miscellaneous

  • Entire agreement: These Terms form the entire agreement for your purchase.

  • Severability: If any part is invalid, the remainder still applies.

  • No waiver: Our failure to enforce a right is not a waiver.

  • Assignment: You may not assign/transfer your rights. AMH may assign as part of a business transfer.

  • Notices: Send notices to info@amuslimhomemaker.com

Final Acknowledgement

By clicking “Pay”, “Subscribe”, or otherwise purchasing or accessing any program/product/free product, you confirm you have read, understood, and agree to these Terms & Conditions.